We want you to be completely satisfied with every single
one of your purchases. Your satisfactions is very important to us, so
we will strive to deliver high quality products and extraordinary
customer service.
Full refunds will be available for up to
30 days from the day you receive your order. You must request
a products return request by email to
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during
this 30-day period to qualify for a refund. If your return is in any
way a result of an error by Decorish, please be sure to indicate the
nature of the error when requesting the refund and a customer service
specialist will provide you with further instructions.
If the return is not a result of an
error by Decorish, you will be responsible for all shipping costs and
duty incurred for the order and return of the product(s). You must send
your return using a reliable international carrier that offers tracking
(such as USPS, UK Post, UPS, FedEx, TNT, or DHL). No refunds will be
available after the 30-day period has expired.
Damaged/Incorrect Products or Incomplete Orders
At Decorish, we are focused on pleasing you. If you have
received a damaged or incorrect item, or if you believe that part of
your order is missing, please immediately send an email to a Customer
Service Representative at
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.
We will be happy to replace any damaged items, assuming a
comparable replacement is available, or provide you with a full refund,
including all shipping costs. Similarly, if you should receive a
product other than the one you ordered, the correct product will be
sent to you at no additional charge or a full refund (including
shipping costs).
Any products that might be missing from your order will
be shipped as soon as possible at no additional charge to you. Do keep
in mind that if you ordered from multiple regions, you will be
receiving multiple packages. This is due to the fact that each region
ships its merchandise directly to the purchaser. Please double check
that the product or products that you believe to be missing from your
order were not ordered from a different region from those products that
you have already received