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We want you to be completely satisfied with every single one of your purchases. Your satisfactions is very important to us, so we will strive to deliver high quality products and extraordinary customer service.
 

Full refunds will be available for up to 30 days from the day you receive your order. You must request a products return request by email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  during this 30-day period to qualify for a refund. If your return is in any way a result of an error by Decorish, please be sure to indicate the nature of the error when requesting the refund and a customer service specialist will provide you with further instructions.

If the return is not a result of an error by Decorish, you will be responsible for all shipping costs and duty incurred for the order and return of the product(s). You must send your return using a reliable international carrier that offers tracking (such as USPS, UK Post, UPS, FedEx, TNT, or DHL). No refunds will be available after the 30-day period has expired.

 

Damaged/Incorrect Products or Incomplete Orders

At Decorish, we are focused on pleasing you. If you have received a damaged or incorrect item, or if you believe that part of your order is missing, please immediately send an email to a Customer Service Representative at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

We will be happy to replace any damaged items, assuming a comparable replacement is available, or provide you with a full refund, including all shipping costs. Similarly, if you should receive a product other than the one you ordered, the correct product will be sent to you at no additional charge or a full refund (including shipping costs).

Any products that might be missing from your order will be shipped as soon as possible at no additional charge to you. Do keep in mind that if you ordered from multiple regions, you will be receiving multiple packages. This is due to the fact that each region ships its merchandise directly to the purchaser. Please double check that the product or products that you believe to be missing from your order were not ordered from a different region from those products that you have already received

 

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